Support Center
Need Help?
Our team is here to help you. Check the sections below to find answers to your questions, or contact us directly.
Frequently Asked Questions
How to place an order?
To place an order, create an account on our platform, browse the dishes available in your region, add them to your cart and proceed to payment. You will receive an email confirmation.
What payment methods are accepted?
We accept credit cards (Visa, Mastercard), PayPal payments, and other secure payment methods. All payments are processed securely.
What is the delivery zone?
Delivery zones vary by chef. You can check delivery availability in your area when selecting a dish. Most of our chefs deliver within a 10 to 15 km radius.
Can I cancel my order?
You can cancel your order up to 2 hours before the scheduled delivery time. Cancellations made within this period will be fully refunded. For late cancellations, please contact us directly.
How to become a partner chef?
If you are a professional chef interested in our platform, please contact us via our contact form mentioning your interest. Our team will contact you to discuss partnership terms.
Contact Us
Phone
Opening Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed